01
Are these red light therapy products FDA 510(K) certified?
Some of our products have obtained FDA 510(K) clearance. The others without a 510(K) number are not ineligible for certification. Our production and technical standards fully meet the FDA 510(K) requirements. You may also test technical parameters such as irradiance with professional testing equipment.
02
Is shipping free?
We offer free worldwide shipping.
03
Which courier do you use?
We partner with trusted carriers to provide reliable shipping services, including USPS, UPS, FedEx, DHL Express, and Canada Post, etc.
04
Where do you ship from?
All items are shipped from our warehouse in Shenzhen, China.
05
How long will delivery take?
You will usually receive your order within 15 days. Please contact us promptly if it takes longer than this timeframe.
06
What is the product trial period?
You have a 30-day trial benefit. If you are not satisfied with the product functions, you can apply for a return and refund, or exchange it for other series products.
07
What is the warranty period?
All products come with a 1-year warranty. If any quality issues arise within one year, please feel free to contact us, and we will assist you promptly.
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