Terms & Condition
You are not allowed to use our website for illegal, harmful, fraudulent or infringing activities. Any improper use that may damage the website function or our legitimate rights will result in account restriction and order cancellation.
1. General Agreement
These Terms and Conditions govern the use of this website and any orders placed on the site. By accessing our website and making a purchase, you agree to accept all the terms listed below. If you do not agree with any part of these terms, please do not use our website.
2. Eligibility Requirement
This website is only available for users who are 18 years of age or older. By placing an order, you confirm that you are legally eligible to use this website and enter into a binding contract.
3. Product Information
We strive to ensure that all product descriptions, pictures, sizes, and specifications are accurate. However, minor color differences caused by light shooting or different display screens are not considered product defects. Product specifications may be slightly modified without prior notice for product optimization.
4. Pricing & Payment
All prices displayed on the website are final and exclude customs duties, taxes or additional shipping fees unless otherwise stated. We reserve the right to adjust product prices at any time without prior notice. Payment must be completed at the time of checkout. All payments are processed through secure third-party payment gateways.
5. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to incorrect product pricing, out-of-stock items, suspected fraudulent transactions, or violation of our terms. If your order is canceled, we will issue a full refund to your original payment method.
6. Shipping & Customs
All shipping times are estimated and not guaranteed. We are not responsible for delays caused by customs inspection, bad weather, logistics emergencies, or uncontrollable third-party factors. Buyers are responsible for any local customs duties, import taxes or clearance fees depending on local regulations.
7. Return & Refund
All return, exchange and refund procedures strictly follow our independent Return & Exchange Policy. Please check our return policy page for detailed information about eligibility, shipping fees and refund processing time.
8. Intellectual Property
All content on this website, including texts, logos, pictures, videos, graphics and designs, belongs to our store. It is strictly prohibited to copy, distribute, modify or use any content for commercial purposes without written permission.
9. Prohibited Uses
You are not allowed to use our website for illegal, harmful, fraudulent or infringing activities. Any improper use that may damage the website function or our legitimate rights will result in account restriction and order cancellation.
10. Limitation of Liability
To the maximum extent permitted by law, our store shall not be liable for any indirect loss, accidental damage, personal injury or economic loss caused by improper use of the purchased products. Users must strictly follow the product manual for safe use.
11. Cookies Policy
This website uses cookies to improve browsing experience, analyze traffic data and provide personalized recommendations. You can disable cookies through your browser settings.
12. Terms Update
We reserve the right to update these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with a revised date. Continued use of the website means you accept the updated terms.
13. Contact Information
Email: overseas3@szsmile.com
Service Time: Monday to Friday, 9:00 - 18:00 UTC+8